Website Privacy Policy

Last revised: October 20, 2024

Privacy Statement

www.cliniquevoyageur.ca
Through its website, Summit Health collects personal information about you.
The clinic is committed to ensuring the protection of your personal information, and invites you to read this confidentiality policy.

1. Personal Information Collected Automatically

Certain information is collected automatically when you access our website, including:

•Your Internet service provider’s domain name,

•Your IP address,

•Browser type and operating system,

•Date and time of visit,

•Pages viewed.

This information is solely for website performance and statistical analysis.

2. Use of Cookies

We use a temporary connection cookie to enhance website functionality. You may disable cookies through your browser settings, which may affect site performance.

3. Personal Information Transmitted Voluntarily

If you contact us via email or website forms, your data (e.g., name, email) is used solely to respond to your inquiries and is not retained.

4. SMS Communications

Summit Health may collect and use your mobile number to send SMS communications with your consent, as detailed below.

•Purpose of SMS Communications

SMS messages may include promotional offers, appointment reminders, health tips, or updates related to our services. We only send SMS communications if you opt in.

•Opt-In Process

To receive SMS communications, you must explicitly consent by opting in. You can do this by:

•Checking a box on our website form or through other electronic methods,

•Sending a keyword (e.g., “YES”) to a designated phone number,

•Confirming verbally or in writing during an in-person visit.

By opting in, you agree to receive automated or manual SMS messages at the provided mobile number.

•Obtaining Consent and Confirmation

For each SMS subscription, we will confirm your consent by sending a verification message. This message will ask you to confirm that you wish to receive SMS communications. You must respond affirmatively to activate the subscription. Message and data rates may apply.

•Data Handling and Retention for SMS

•Data Collected: We collect your mobile number, timestamp of opt-in, and record of consent for regulatory compliance. This data is securely stored and used solely to send requested SMS messages and manage your preferences.

•Retention: Your data is retained only as long as you are subscribed or as legally required. Upon opting out, we will retain only the data necessary to document that you unsubscribed.

•Opt-Out and Withdrawal of Consent

You may unsubscribe from SMS communications at any time by:

•Replying “STOP” to any SMS message,

•Following the opt-out link in our messages (if available),

•Contacting us directly through our website or by phone.

After you opt out, you will receive a final confirmation message, and no further SMS messages will be sent to your mobile number.

•Message Frequency and Charges

Message frequency may vary based on your interactions with Summit Health. Standard message and data rates may apply, depending on your mobile carrier.

•Third-Party Data Sharing

We do not share your mobile number with third parties for marketing purposes. SMS communications are handled solely by Summit Health or our contracted service providers in compliance with this privacy policy.

•Legal Disclaimer

By opting in, you acknowledge that SMS is not a secure form of communication. While we take precautions to protect your data, no transmission can be guaranteed fully secure. You are responsible for ensuring that your device is secure and that others do not access your messages.

5. Confidentiality Commitment

All employees at Summit Health are bound by confidentiality agreements to ensure your information remains secure.

Responsibility for Privacy Policy

All comments, questions, concerns or complaints regarding your Personal Information or our privacy practices should be forwarded to our Privacy Officer as follows: